We want you to be completely satisfied with every purchase or service experience you have with Fidelity Communications. That's why we only sell quality time tested products.

If any newly purchased item is defective - notify us within 30 days at 800 683 5600 from 8:30 AM to 5:00 PM EST. Give us your receipt # and we'll diagnose the problem over the phone and if it's an unfixable problem we'll either issue an UPS call ticket and pickup the shipping charges or we'll have a technician pick up the part and UPS overnight you a new one - all free to you!