Hardware

Main unit with LCD display & keypad

X

P

P

P

CO lines Interface

Standard

4 lines

4 lines

4 lines

4 lines

Maximum

4 lines

12 lines

12 lines

12 lines

Extension port interface

Standard

X

X

8 ports

8 ports

Maximum

X

X

24 ports

24 ports

Message Recording Time

Standard

30 minutes

10 minutes

10 minutes

50 minutes

Maximum

30 minutes

60 minutes

50 minutes

50 minutes

Wireless telephone

X

X

optional

optional

Internal on-hold source

X

P

P

P

External on-hold source

P

P

P

P

Announcer Output Port(s)

X

1

1

1 + 8 optional

Serial Port(s)

X

2

2

2

USB Port

X

1

1

1

Ethernet Port

P

P

P

P

Internal Modem Switch

P

optional

optional

P

Standard Analog Phone Sets

X

X

P

X

Wall Mount Display

X

optional

optional

X

Wallboard

X

optional

optional

X

Wireless Call button (maximum 64)

X

X

X

optional

Mode of Operation

Announcer Mode

X

P

X

X

Sequencer Mode

P

P

P

X

Call Routing Mode

X

optional

optional

P

Incoming Call Handling

Call Queuing

P

P

P

P

Route calls to 24 extensions

X

X

P

P

Locator Announcement

P

P

P

P

Forced Announcements

P

P

P

P

Announcement Bypass

P

P

P

P

Scheduled Announcements

7

7

7

7

Number of Interval Announcements

1

1

2

2

Day/Night/Holiday Announcements

24

99

99

99

Bilingual Menu/Announcements

P

optional

optional

P

Day/Night/Holiday Scheduling

P

P

P

P

Manual Day/Night/Holiday mode

P

P

P

P

Caller ID/POS Integration

P

P

P

P

Remote Access with modem

P

P

P

P

Alarm Threshold

X

P

P

P

Group Overflow

X

P

P

P

Priority Call Handling

X

P

P

P

Priority Override

X

P

P

P

Queue Escape

X

X

X

P

Off-Site Call Transfer

X

P

P

P

Transfer to Departments

X

X

P

P

Customer Notification

X

optional

optional

optional

Call Monitor

X

X

X

optional

Voice Mail

X

X

X

optional

Outgoing Call Handling

Customize long distance & toll calling parameters

X

X

P

X

MIS Reports

Basic MIS Reports

X

P

P

P

Full MIS Reports

X

P

P

P

Multi-Stores Comparison Reports

X

P

P

P

Management Functions

Daylight Savings Time

P

P

P

P

Time Zones

P

P

P

P

Remote programming with Configuration Builder

P

P

P

P

Remote on line programming

X

P

P

P

Scheduled Configuration Upload

P

P

P

P

Remote Message Upload

P

P

P

P

Automatic Report download

X

P

P

P

Remote Diagnostics

X

P

P

P

Remote Software Upgrade

P

P

P

P